B33 Design Privacy Policy

Last reviewed: June 2025

Hello there!

Thank you for checking out our privacy policy. At B33 Design, we take your privacy seriously. We’re committed to protecting your personal information and handling it responsibly while you use our website and services.

We encourage you to read this policy so you're fully in the loop about how and why we use your information.

Who’s in charge of your data?

The controller of your data is B33 Design Ltd and we can be contacted on:
Email address: hello@b33.design or via our web form.


Not happy with something?

Let’s chat and try to fix it. You’ve also got the right to talk to the Information Commissioner’s Office (ICO) at www.ico.gov.uk, but we hope to resolve any issues directly.

What type of data do we collect about you?

Personal Data

This is any information that identifies you. If we’ve removed your identity (by making the data anonymous), it’s no longer personal data. We may collect, use, store and share the following types of personal data:

  • Identity details such as your name, job title, company name and LinkedIn page.

  • Contact details such as your email address, phone number, and business address.

  • Technical information such as IP address, browser type and version, time zone setting, operating system, and platform.

  • Information about transactions like details of projects, payments to and from you, and other consultancy services you’ve engaged us for.

  • Client data you provide to us in relation to your customers or users, which we handle strictly to deliver our contracted services.

  • Usage information about how you use our website and services.

  • Marketing information such as your preferences in receiving marketing and your communication settings.

Aggregated Data:

We may use your information, minus any identifiers, to produce aggregated data. For example, we may aggregate usage data to assess which service pages are most visited on our website. If we ever combine aggregated data with personal identifiers, we’ll treat it as personal data.

Special Category Data:

We do not collect any Special Category Data (like health, race, religious beliefs, political opinions, etc.).


How do we collect your personal data?

We collect your data when you interact with us, including:

  • When you make an enquiry or contact us via our website

  • When you complete project briefing or onboarding forms

  • When you engage us for services

  • When you subscribe to our updates or events

  • When you respond to surveys or give us feedback

  • When you apply for a job or freelance role with us


We may also collect data through automated means such as cookies and analytics tools, which track browsing patterns and device information.

We may also receive personal data from third parties such as:

  • Analytics providers like Google Analytics

  • Social media platforms like LinkedIn

  • Business directories or referrals

  • Public sources such as Companies House

 

Do we use cookies?

Yes, our site uses cookies to improve your experience and gather usage data. For details on the types of cookies we use and how to manage them, see our Cookie Policy. 

What are the purposes for which we use your personal data?

We use your data to:

  • Respond to enquiries and deliver our consultancy services

  • Register you as a new client or collaborator

  • Manage contracts, projects, invoicing, and payments

  • Improve our website and services via analytics

  • Send you useful updates, insights, or invitations (if you’ve opted in)

  • Administer and protect our business and website

  • Understand service usage to better tailor our offerings


We process your personal data based on one or more of the following legal bases:

  • To fulfil our contract with you

  • For our legitimate interests (e.g. business development, website optimisation)

  • To comply with legal obligations

  • Based on your consent (for marketing or newsletter subscriptions)

You can opt out of marketing at any time by clicking the unsubscribe link in our emails or contacting us.

 

Do we use third-party links?

Our site may include links to third-party websites, tools, or platforms. Clicking on these links may allow third parties to collect your data. We’re not responsible for their privacy policies. Please review their policies before submitting any personal information.

Do we ever share your personal data?

We only share your data where necessary, such as with:

  • Partners and service providers required to deliver your project 

  • IT service providers who help us run our website and tools

  • Cloud-based project management or CRM platforms

  • Payment processors and banking partners

  • Legal, accounting, or regulatory bodies where required

All third parties are expected to protect your data and only process it on our instructions.

Do we ever transfer your data internationally?

We may transfer your data outside the UK/EEA if we work with tools or partners based elsewhere. If we do, we ensure your data remains protected by:

  • Only transferring data to countries with recognised adequate protection

  • Using standard contractual clauses or other lawful safeguards approved by regulators

 

How secure is your data with us?

We take data protection seriously. We use secure systems and limit access to only those who need it. If there’s ever a breach that risks your rights or freedoms, we’ll inform you and the appropriate authority where required.

 

What is our process for retaining your data?

We only keep your data as long as necessary. Generally, we retain client data for six years after our working relationship ends, in line with tax and legal requirements. Beyond this, we securely delete or anonymise data.

 

What are your legal rights in relation to your data?

You have rights under data protection law, including:

  • Access: Request a copy of your personal data.

  • Correction: Ask us to correct inaccurate or incomplete data.

  • Erasure: Request we delete your data (subject to legal exemptions).

  • Objection: Object to us processing your data in certain situations.

  • Restriction: Ask us to restrict use of your data under certain conditions.

  • Portability: Request transfer of your data to you or another party.

  • Withdraw Consent: If we rely on your consent, you can withdraw it anytime.

To exercise these rights, please contact us at polly@b33.design We won’t charge unless a request is clearly unreasonable or excessive.

 

Changes and Contact

We review this policy regularly and update it as needed. If your personal details change, please let us know.

If you’ve got any questions, don’t hesitate to get in touch.

Thanks for reading!